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Introduction

Meet your AI-powered voice workflow platform. RocketAiFlow helps teams automate inbound and outbound phone conversations with voice agents, campaign control, API actions, call records, and live monitoring.

If you arrived from the RocketAiFlow website, use this page as the starting point. The website explains the product value; these docs show how to configure, test, monitor, and improve real voice workflows.

What RocketAiFlow is

RocketAiFlow is a real-time Voice AI platform for business operations. It is outbound-first, inbound-ready, and built for real SIP and PBX workflows.

Teams use RocketAiFlow to:

  • create focused Voice AI agents
  • route inbound calls to the right agent
  • run outbound campaigns with controlled concurrency
  • connect calls to business systems through functions and APIs
  • review outcomes, transcripts, recordings when enabled, timing, and live metrics

Where RocketAiFlow fits

RocketAiFlow is designed for teams that want Voice AI workflows to run inside a customer-managed environment instead of relying only on a fully managed external phone-agent stack. It is most useful when control, integration, and operational visibility matter.

  • the deployment should run on premise or in infrastructure controlled by the customer
  • calls must connect to existing SIP trunks, PBX systems, or Asterisk-based telephony
  • the same platform should support inbound routing and outbound campaign execution
  • the team needs to choose or manage STT, TTS, LLM, telephony, and provider accounts
  • agents need custom functions that call CRM, calendar, helpdesk, database, or internal APIs
  • operators need dashboards, call records, logs, traces, and timing metrics to investigate live workflows

RocketAiFlow is best suited when the voice workflow must fit the customer's real telephony environment, data model, provider setup, API actions, and monitoring requirements.

Recommended documentation path

Use this order to move from the first test to a monitored workflow:

1. StartValidate one controlled inbound or outbound workflow.2. Configure in depthReview agent voice, prompts, functions, templates, and settings.3. ConnectChoose the deploy path and connect trunk, routing, or campaign setup.4A. Run inboundRoute inbound calls to the right agent.4B. Run outboundLaunch a controlled outbound campaign.5. MonitoringMonitor live calls, trunk status, outcomes, and execution pace.6. ImproveUse contacts, call records, transcripts, recordings, and timing metrics.
Create your first agentConfigure one focused Voice AI agent for a real business workflow.AI Inbound RoutingRoute an inbound phone number to the right agent.AI Dialer FlowsCreate an outbound campaign and run a controlled test.Call RecordsReview outcome, transcript, recording status, and call timing.Monitoring and VisibilityReview live campaign state, trunk status, outcomes, and operational signals.TroubleshootingUse guided checks when a test does not behave as expected.

Common questions

Is RocketAiFlow only for outbound campaigns?

No. RocketAiFlow is outbound-first and inbound-ready. Outbound campaigns are a major operating model, but the same agent and action model can support governed inbound workflows.

Can RocketAiFlow connect to existing business systems?

Yes. Functions and API actions can pass contextual values into external systems such as CRMs, calendars, helpdesks, internal databases, or custom operational services.

Does provider flexibility mean every SIP provider works automatically?

No. You need a real trunk, the correct provider credentials, and a successful registration check. If the trunk is not registered, inbound calls will not arrive and outbound calls will not start.

Where should I go after this introduction?

Use Quickstart if you want to configure a first workflow. Review the core concept sections here if you want the platform model first.

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Quickstart