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Telephony Integrations

Connect RocketAiFlow to SIP trunks, VoIP providers, and PBX systems so AI voice agents can receive inbound calls, run outbound campaigns, and transfer calls through your existing telephony stack.

Start from a documented setup when available, or use a technical validation path for provider-specific SIP environments.

Integration list

Asterisk-based PBX SystemsAvailablePJSIP trunk setup documented for inbound routing, outbound campaigns, and transfer context.
3CXOn requestSIP/PBX integration candidate. Validate trunk direction, outbound rules, inbound routing, codecs, NAT, and transfer behavior during the first setup.
Twilio SIP TrunkingTo validateCommon SIP provider candidate. Validate authentication, caller ID, SIP headers, media path, and number routing before documenting a self-serve flow.
Telnyx SIP TrunkingTo validateCommon SIP provider candidate. Validate inbound numbers, outbound origination, caller ID, transfer behavior, and media settings.
Vonage SIPTo validateProvider-specific validation needed for trunk authentication, routing, caller ID, and call transfer behavior.
RingCentralTo validateCloud telephony validation needed. Confirm SIP access, routing model, extension behavior, and transfer constraints.
AircallTo validateCloud telephony validation needed. Confirm whether the customer setup exposes SIP trunking or requires a provider-specific workflow.
DialpadTo validateCloud telephony validation needed. Confirm SIP trunk availability, routing rules, and transfer path before promising support.
8x8To validateCloud PBX validation needed. Confirm SIP trunking, number routing, region, codecs, and outbound behavior.
Genesys CloudTo validateContact-center validation needed. Confirm SIP trunking, queues/flows, transfer behavior, and operational limits.
Five9To validateContact-center validation needed. Confirm SIP access, campaign routing, transfer behavior, and compliance constraints.
TalkdeskTo validateContact-center validation needed. Confirm SIP connectivity, routing flow, transfer path, and call-record expectations.
Zoom PhoneTo validateCloud phone validation needed. Confirm region support, SIP trunk access, routing rules, caller ID, and transfer behavior.
Other SIP providers or PBX systemsTechnical reviewAny SIP-capable provider may be evaluated, but compatibility depends on the customer's network, provider settings, and routing requirements.

Information needed for the first customer validation

  • provider or PBX name and version
  • cloud or on-prem deployment
  • inbound direction, outbound direction, or both
  • SIP endpoint, authentication method, and allowed IPs
  • number format, caller ID rules, and routing rules
  • codec, RTP, NAT, firewall, and region constraints
  • transfer behavior, destination context, and concurrency limits
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