Data Protection
This page summarizes the current data protection position for customer-managed deployments.
Customer Production Data
In the default on-premise model, customer production data remains in the customer’s environment. The customer controls contact data, call records, recordings, transcripts, prompts, workflow data, integrations, and provider accounts used in its deployment.
RocketAiFlow Data Processing
RocketAiFlow may process limited personal data in connection with website use, contact requests, support communications, diagnostics shared by the customer, remote support approved by the customer, hosted demos, or optional managed services.
Providers
Customer-selected hosting, telephony, AI, speech, CRM, monitoring, and integration providers are controlled by the customer unless otherwise agreed in writing.
Cookies and Analytics
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